Please use our Frequently Asked Questions below to address any questions you may have about the Chameleon Unleashed website or online store. If you do not see your question in one of the categories listed below, please contact us.
 

Background & Location

The Chameleon Unleashed store is completely online. Orders ship from our fulfillment center in Charlotte, NC and custom orders ship from Los Angeles, CA.

If your question is not answered on our FAQ page, please contact us.

The Chameleon Unleashed Store is an online store featuring Chameleon Unleashed merch. Chameleon Unleashed merch is focused on the latest trends in street wear and athleisure style. The Chameleon Unleashed brand is all about standing out from the crowd and never feeling like you have to blend in or fit in with your surroundings. What are you waiting for? Be UNLEASHED! Tag us on Instagram using (#ChameleonUnleashed) wearing your merch to get reposted on our Instagram page.

If your question is not answered on our FAQ page, please contact us.

Orders & Payments

If you have a problem with an order, please contact us. We respond within 24 to 48 hours.
 
If your question is not answered on our FAQ page, please contact us.

No, not at this time. Please shop our Chameleon Unleashed for eBay page. We ship internationally on that page. However, please note that items on our eBay page may be more expensive to accommodate seller fees.
 
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The Chameleon Unleashed Store checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Chameleon Unleashed has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express, and Apple Pay via Stripe.
If you have any additional questions about these payment methods, please feel free to visit the Paypal and Stripe websites directly for more information.

If your question is not answered on our FAQ page, please contact us.

Returns & Exchanges

If you are not completely satisfied with your purchase, you may return/exchange your item(s) within 7 days of receipt. We will honor the return/exchange request of any merchandise in its original condition, unworn, and tags still attached. The consumer is responsible for all shipping costs.

*No refund or exchanges on FINAL SALE items*

If you would like to return an item, please contact us with the reason for return and we will reply by within 24 to 48 hours.
 
If your question is not answered on our FAQ page, please contact us.

Shipping & Handling

All pre-orders and back-orders will be shipped directly to you once they reach our fulfillment center. You will be notified once your item(s) are in stock. The estimated time of arrival to our store will be posted in each pre-order listing, and in the description of popular items that are on back-order.

Once you are notified that your pre-order or back-order is in stock, please use our standard shipping rates to estimate delivery.

Custom design items can take up to 14 days from your order date to be delivered. You will be notified once your item(s) are shipped. Once shipped, please use our standard shipping rates to estimate delivery.
 
If your question is not answered on our FAQ page, please contact us.

Yes, we include a tracking number with all orders once they have been shipped.
You will only receive an email about the shipment of your order, otherwise you can visit the USPS website to discover shipping updates using the tracking number we provide to you.
 
If your question is not answered on our FAQ page, please contact us.

Orders ship the same day or next business day (Saturday and Sunday shipment may be included). Once shipped orders will take anywhere from 6-10 business days to be delivered depending on the efficiency of our fulfillment center and your local postal service. Pre-orders and custom orders can take up to 14 business days to be delivered.
We ship with the United States Postal Service and they guarantee a 2-3 day delivery to anywhere in the U.S. once you receive your tracking number and your item is shipped. Please see our standard shipping rates for details on all shipping options. We are not fulfilling international orders at this time.
 
If your question is not answered on our FAQ page, please contact us.